Susan Phengnoi

Operations Specialist

In her role as Operations Specialist, Susan assists plan sponsors and participants with plan distribution and loan requests. Susan attained an AAS degree in Paralegal Studies and Medical Coding Certificate from Nashville State. Being ambitious, she's currently pursuing a BBA in Finance from Middle Tennessee State University. Susan also has gained experience in the financial services field from her previous work with Zander Insurance Group.

In her free time, Susan enjoys cooking and trying new cuisine. She also loves to travel and actively donates to Goodwill. As a way to relieve stress, Susan likes to organize her home.